Public Safety Solutions

Digital citizen engagement increases preventative security and makes public safety more efficient. Public safety organizations benefit from intelligent networks, two-way digital communications, IoT data and AI to protect citizens from crime, respond to security concerns and mitigate the impact of health, environmental and industrial disasters.

Alcatel-Lucent Enterprise public safety solutions help public safety agencies anticipate a situation and enhance their emergency response.

Ensure smooth collaboration and data security with public safety solutions

Increase cooperation and information-sharing to accelerate decision-making and response
Connect data from citizens, smart city objects and processes to enhance situational awareness
Promote interoperability across departments to streamline operations
Use network automation and AI to predict and prevent emergencies

Real time connectivity to enhance collaboration and awareness

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Real-time cooperation and information sharing helps coordinate communications between emergency operation centers and intervention teams, wherever they are. Multi-party conferencing enriches communication, providing context to an unfolding situation.

An emergency situation can create too much information for operation centers to handle. Emergency workflows and AI simplify and enable them to make sense of this data.

A secure network ensures the delivery of critical public safety services

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A resilient, intelligent and secure network is the backbone of efficient emergency management and collaboration. By removing technical silos and improving interoperability among security departments, collaboration becomes easier and more effective.

To ensure continuity, security is paramount. With an intelligent network, machine learning and AI can predict cyberattacks and identify early-stage vulnerabilities from abnormal behaviors.

Alcatel-Lucent Enterprise Digital Age Network certified solutions enable organizations to deploy secure and resilient network infrastructures that help government entities deliver a next-level experience for citizens and employees.

Rainbow means a considerable workload reduction in everyday life. Before, communication between sites was limited to phone calls and sending documents via e-mail. Today, multisite teams work together on sales or presentations, using video calls and instant messaging in addition to the telephone.

Peter Sandner, Rainbow Coordinator, Blickle and Scherer

Customer Benefits

Public safety personnel

Mission-critical solutions ensure key stakeholders can communicate in any situation
Emergency workflows simplify the emergency process at every stage
Efficient collaboration tools accelerate information-sharing and decision-making
Centralized, multichannel notifications accelerate response effectiveness and interventions

City IT managers

Centralize data from everywhere — citizens, objects, field staff — to enhance situational awareness
Remove silos between safety stakeholders to accelerate information-sharing and decision-making
Securely integrate real-time multimedia services into public safety applications
Use automation to reduce human errors and focus on emergency resolution

Move to digital government with Rainbow